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FAQ

  • Do you charge for delivery?
    We have a $8.00 delivery fee with in the Calgary city limits and $10.00 fee for the surrounding areas. We do offer a free pick up option as well.
  • Can I order an arrangement based on my budget?
    YES! We specialize in custom gifts based on price point. Send us an email at thebasketcasesyyc@gmail.com and we can send you our custom order form and work details out with you there.
  • I create amazing local products, can I have my products featured in your baskets? "
    Please send us an email (thebasketcasesyyc@gmail.com) about your business and we will look into featuring your items.
  • I have a wedding coming up, can you create gifts for my wedding party? "
    Sure can!! For orders with mulitiple baskets please email us (thebasketcasesyyc@gmail.com) and we will send you our custom order form to find out what you are looking for.
  • Can you provide alcohol in a gift for me?
    Currently we do not have a liquor license to be able to offer that service. If you would like a gift created around a bottle of wine (for example) let us know and we will make sure your gift has room to add this in. Alternativly, we can collect the alcoholic item from you and finalize the gift for you.
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